Quality policy

Ca.S.T.Im. 2000 management recognizes the need to establish and maintain a Quality Management System applicable to all activities specified in the scope of QMS and to the products and services offered to the market.

The Quality Management System engages the management to develop the following general guidelines:

• to ensure that the requirements of the Customer and the binding ones are identified, defined and fulfilled, in order to increase customer satisfaction with particular commitment to meet the product performance requirement, the delivery time and after-sales service expectations
• to ensure better corporate profitability by recovering efficiency across the various busness processes
• to ensure a safe working environment by improving processes management related to workers' safety and health
• to develop a continuous improving system of the QMS effectiveness

The QMS complements and supplements other company management instruments to achieve an increasingly higher added value of the involved activities and processes.
Ca.S.T.Im. 2000 management undertakes to carry out on-farm suitable organizational and relational conditions, in order to ensure the development and maintenance of the QMS.
The requirements and procedures for implementing the activities described in our Manual outline Ca.S.T.Im. 2000 Quality Policy and require full compliance by the staff that executes such activities of each competence and responsibility.

The Management ensures that such policy is communicated and understood within the company through the following actions:

• Regular meetings with departments
• Exhibition of Quality Policy - Basic Principles in visible points of the company

Quality policy and defined quality goals are reviewed annually by the Management, during their work in the Review of the Quality Management System, in order to examine its pertinence.